Client Case Studies

COVID-19 presented associations with many immediate challenges. These case studies were developed by the AMC Institute to showcase how new approaches, cutting-edge thinking, and long-term impact make a difference in how associations move forward.

Find out how we helped these association clients quickly navigate difficult decisions to come out stronger on the other side.

International Ombudsman Association (IOA)

Virtual Meetings | Financial Sustainability | Education/LMS

Challenge: IOA canceled 7 in-person Foundations courses due to COVID-19 in 2020, which would have trained 200+ emerging ombuds. As the largest revenue-generating program for IOA, canceling courses resulted in a significant loss of funds. IOA took bold and decisive action to move the complex program to an online format. Read the full case study to see the results.

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Great Western Council of Optometry (GWCO)

Virtual Meetings | Education/LMS | Delivering Partnership/Sponsorship Value

Challenge: When GWCO had to cancel it’s in-person Annual Congress due to COVID-19, they had to reimagine the event with only 10 weeks’ time to provide critical CE credits to optometry professionals and deliver value to Industry Partners. Read the full case study to learn how they overcame this incredible challenge.

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Association of Donor Relations Professionals (ADRP)

Virtual Meetings | Member Value

Challenge: Though ADRP had been planning it’s in-person International Conference for months, it had to be canceled due to COVID-19. The donor relations and stewardship industry was being severely impacted and disrupted by the pandemic, and ADRP was eager to support members by keeping the community together and offering educational content that was relevant for the moment. The result? A sold-out, two-day virtual event with 1,000 attendees, and 80 new and renewing members.

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