Services and Solutions for NonProfit Associations

Association management services from the premier nonprofit management service in the Pacific Northwest, SBI. We are known for providing innovative solutions to manage and grow nonprofit organizations. By utilizing cutting-edge technologies to improve member communications and services, SBI provides expert website and database solutions, event management, financial management, strategic leadership support and unparalleled customer service to all clients and members. Whether it is event management, strategic planning, social media, or technology – we look to provide affordable, efficient and user-friendly solutions every time.

What is an AMC?

An association management company (AMC) is an independent service provider offering services and solutions for associations. This often includes customer service, administrative assistance, management solutions, and strategic guidance to organizations on a fee-for-service basis. In its essence, an AMC acts as the home office, managing the everyday tasks of nonprofits, societies, boards, and other associations. Learn more

How Will We Work Togther?

Like lawyers or accountants, AMCs usually work with a number of clients and are typically on a monthly retainer, based on the scope of services. Whenever an association has a project or initiative they need some extra help on (or even a simple question they need answered), their hired AMC can step in with industry connections, expertise, and/or staffing. In certain cases, an AMC staff member may even serve as Executive Director for their client association, truly embedding them as part of the association.

We have expertise in many different areas. Browse below to learn more about the services we offer, and how we might work together.

MEMBER SERVICES

Home office and headquarters, supporting all administrative needs
Customer service support to all members and donors
Marketing and communications planning and execution
Design and conduct campaigns for new memberships and renewals
Maintain membership records and organization archives
Certification management
Donor relations management

EXECUTIVE SERVICES

Full Executive Director services and counsel to association leadership
Implementation of strategic initiatives, programs and policies
A CFO to insure strong financial foundations
Visionary leadership for evolving associations
Liaison with national offices, other chapters or branches
Board development and orientation
Strategic planning
Bylaws creation, review and revisions
Crisis management
Oversight of association staff

MARKETING & COMMUNICATIONS

Membership marketing plans and communications calendars
Public relations
Branding and design
Website design and management
Social media strategy
Event marketing campaigns
Writing and editing
Direct mailing campaigns
Sponsorship development and stewardship

TECHNOLOGY SOLUTIONS

Design and maintain professional websites
Customize and maintain CRM databases, donor records
Social media integration
Consolidate and simplify operations
Provide online registration for events and programs
Implement teleconferencing, videoconferencing and webinars
Research and manage custom tools such as job boards, mobile apps, and resource libraries

EVENT MANAGEMENT

Organize and support board and committee meetings
Plan, publicize and execute conventions, trade shows, award ceremonies and special events
Manage conferences, teleconferences, video conferences and webinars
Coordinate workshops and training sessions
Provide onsite event management and staffing