Felicia is a career association management professional with over 17 years of experience in the industry. A North Carolina native, Felicia received a BA from North Carolina State University in Technical Communication. After a brief career in corporate America as an internet project manager, Felicia was introduced to the non-profits arena when she joined a North Carolina association management company as a web developer in 2013. Developing a passion for service and mission, Felicia emerged as a senior level account manager at the firm.

During her career, she served as Executive Director of various medical professional and certification associations. Upon moving to Georgia, Felicia continued her career in non-profit management. In Georgia, she positioned herself as an Executive Operations Manager of a Georgia-based association management firm, as well as the Director of Education for the Georgia Academy of Family Physicians. Determined to remain at the top of her field, Felicia acquired a Masters in Public Administration from South University in Savannah, GA and certification in non-profit management from Duke University.