Marketing & Communications

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Connor Blair Pfandler

Connor entered the AMC industry early in her career. Her work at SBI began in member services but she quickly found a passion for marketing and communication. Connor is both innovative and process-oriented. She is known for thinking ten steps ahead and keeping the team on track by asking lots of logistical questions. She enjoys […]

Tayton Hewitt

Maykel Landaverde

Maykel is detail-oriented, result-driven, and a strategic planner. She loves getting to know clients and the impact they have within their industries. Maykel holds a B.A. in Business Administration with an emphasis in Marketing from Concordia University Irvine. When she’s not working, you can find her spending time with her family and friends, being outdoors, […]

Marcia Molina

Marcia Molina has worked for more than 20 years in association management specializing in website design, maintenance, database management, and supporting technology implementation and upgrades. Currently, she focuses on coordinating and maintaining technology systems and processes internally as well as supporting marketing and communications for client associations. Marcia is also fluent in Spanish.

Michelle Moser

Michelle is excited to be part of the marketing and communications team at SBI and serve a variety of industries. She loves the challenge of learning about different fields of expertise and uses her background in communication, marketing, and design to enhance the customer and member experience. In her spare time, she can be found […]

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WOW – just WOW!! I have been through a lot of conferences and conference planning, and I have to say—this was an extraordinary experience. I don’t know what it felt like behind the scenes but from where I sat, it was flawless. You all do better work than organizations twice this size with twice the number of staff. I am amazed and honored to work with you!
ELLEN MILLER, EXECUTIVE DIRECTOR, INTERNATIONAL OMBUDS ASSOCIATION
SBI has a “Team” approach and mentality in dealing with IOA. They go the extra mile in working with the various committees and leadership on tasks, projects, and strategy. It has proven for me to be a very comfortable relationship and one that adds value in ways that IOA has long needed.
CHUCK HOWARD, INTERNATIONAL OMBUDS ASSOCIATION
Delightful group with whom to work. Has gone to great lengths to understand, assimilate and coordinate the process of our Society.
CHARLES CODDINGTON, BOARD MEMBER, PACIFIC COAST REPRODUCTIVE SOCIETY
I highly recommend SBI to any association seeking outside management.
PAUL DUDLEY, VP FINANCE, PACIFIC COAST REPRODUCTIVE SOCIETY
This is my first time as president of a professional organization. I was willing to take on this role because I knew that SBI would provide some “institutional memory” and support through transitions.
JOSHUA BESS, PRESIDENT, WASHINGTON STATE PSYCHIATRIC ASSOCIATION
We love working with SBI! Preparing for and running our annual conference is made simple and straight forward due to their expertise.
MOUSA SHAMONKI, PRESIDENT, PACIFIC COAST REPRODUCTIVE SOCIETY
The board meeting was fabulous. I think the diversity session was very well-received. The strategic planning session was great and gave us concrete strategic areas to work on going forward.
TERESA COSTANTINIDIS, PRESIDENT, WESTERN ASSOCIATION OF COLLEGE AND UNIVERSITY BUSINESS OFFICERS
During the first year…we were able to establish a solid relationship that truly has been fruitful…We look forward to continuing our important work in partnership with the SBI team.
MARCIA MARTÍNEZ-HELFMAN, PAST PRESIDENT, INTERNATIONAL OMBUDS ASSOCIATION
We’ve collaborated on ways to bring expenses under control, streamline and improve processes, and received great advice and counsel about how to deal with a variety of strategic and operational issues.
NATHAN DEILY, PAST PRESIDENT, LAKE WASHINGTON HUMAN RESOURCE ASSOCIATION
Working with SBI has provided increased capacity for the Board to focus on setting direction because now our leadership has the time to strategize on the future of a fast-changing profession.
JULIE BOSTIAN, PAST PRESIDENT, ASSOCIATION OF DONOR RELATIONS PROFESSIONALS
SBI’s technical expertise, professionalism, responsiveness, organizational strength and depth, attention to detail and support has contributed to the quality trainings offered to our members.
LORI CUMMINGS, PROFESSIONAL DEVELOPMENT CHAIR, WASHINGTON RECREATION & PARK ASSOCIATION
Having SBI’s assistance and expertise has been critical to our organization’s growing success and in meeting the needs of members to connect and share information with one another.
GINA GALLUPPI, NEWSLETTER EDITOR, ASSOCIATION OF DONOR RELATIONS PROFESSIONALS
We have loved our collaboration with SBI with their insights and strengths in marketing, financial planning and event management that have complemented our Academy committee structure and allowed us to grow in our vision and celebrate our accomplishments as we enter our 75th year and plan for growth in the next quarter-century.
LAUREN PATTON, PRESIDENT, THE AMERICAN ACADEMY OF ORAL MEDICINE
Very responsive to queries. Help with organizational issues. Knowledgeable team.
CESAR MIGLIORATI, PRESIDENT, THE AMERICAN BOARD OF ORAL MEDICINE
SBI took the management reins for our organization well into our annual conference planning cycle when our predecessor provider terminated relations unexpectedly. The SBI team hit the ground running and demonstrated superior flexibility and support to make the conference a success… and they have only built upon that success since.
MARK PATTERSON, CONFERENCE COMMITTEE CO CHAIR, INTERNATIONAL OMBUDS ASSOCIATION
For us, as a small organization of two staff members, SBI is able to increase our impact around our mission and effectively support us in the areas of finance, marketing & communication and event planning.
SHOSHANNA SUMKA, EXECUTIVE DIRECTOR, INDEPENDENT SCHOOLS EXPERIENTIAL EDUCATION NETWORK

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Our team does it all, and does it well! All under one roof.