International Ombuds Association

International Ombuds Association

The International Ombuds Association is the largest international association of professional organizational ombuds practitioners in the world, representing more than 1,000 members from the United States and around the globe. The association supports ombuds working in and with corporations, universities, non-profit organizations, government entities, and non-governmental organizations. IOA works to promote the continuous development of the organizational ombuds profession through its Code of Ethics and Standards of Practice and its strategic partnerships and communications with professionals sharing similar functions and with government agencies and other organizations.

SBI is proud to partner with IOA to help the ombuds profession continue to evolve by looking for new and innovative ways in which to best meet the needs of its growing membership and to enhance the membership experience.

SBI provides a Managing Director to oversee operations and partner with IOA’s independent Executive Director to support IOA’s Board of Directors and implement its strategic priorities. The SBI team provides marketing, member services, and finance support, as well as event managment for in-person and online professional development programs, including an annual conference with more than 500 attendees and 40 educational sessions and a number of virtual webinars and other courses. Additionally, SBI provides support to the Board of Certification for Certified Organizational Ombudsman Practitioners (CO-OP®).

International Ombuds Association

Partner Since: 2019
Geographic Reach: International
Services Provided: Board Support, Event Management, Financial Management, Marketing & Communications, Member Services, Technology Solutions
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WOW – just WOW!! I have been through a lot of conferences and conference planning, and I have to say—this was an extraordinary experience. I don’t know what it felt like behind the scenes but from where I sat, it was flawless. You all do better work than organizations twice this size with twice the number of staff. I am amazed and honored to work with you!
ELLEN MILLER, EXECUTIVE DIRECTOR, INTERNATIONAL OMBUDS ASSOCIATION
SBI has a “Team” approach and mentality in dealing with IOA. They go the extra mile in working with the various committees and leadership on tasks, projects, and strategy. It has proven for me to be a very comfortable relationship and one that adds value in ways that IOA has long needed.
CHUCK HOWARD, INTERNATIONAL OMBUDS ASSOCIATION
Delightful group with whom to work. Has gone to great lengths to understand, assimilate and coordinate the process of our Society.
CHARLES CODDINGTON, BOARD MEMBER, PACIFIC COAST REPRODUCTIVE SOCIETY
I highly recommend SBI to any association seeking outside management.
PAUL DUDLEY, VP FINANCE, PACIFIC COAST REPRODUCTIVE SOCIETY
This is my first time as president of a professional organization. I was willing to take on this role because I knew that SBI would provide some “institutional memory” and support through transitions.
JOSHUA BESS, PRESIDENT, WASHINGTON STATE PSYCHIATRIC ASSOCIATION
We love working with SBI! Preparing for and running our annual conference is made simple and straight forward due to their expertise.
MOUSA SHAMONKI, PRESIDENT, PACIFIC COAST REPRODUCTIVE SOCIETY
The board meeting was fabulous. I think the diversity session was very well-received. The strategic planning session was great and gave us concrete strategic areas to work on going forward.
TERESA COSTANTINIDIS, PRESIDENT, WESTERN ASSOCIATION OF COLLEGE AND UNIVERSITY BUSINESS OFFICERS
During the first year…we were able to establish a solid relationship that truly has been fruitful…We look forward to continuing our important work in partnership with the SBI team.
MARCIA MARTÍNEZ-HELFMAN, PAST PRESIDENT, INTERNATIONAL OMBUDS ASSOCIATION
We’ve collaborated on ways to bring expenses under control, streamline and improve processes, and received great advice and counsel about how to deal with a variety of strategic and operational issues.
NATHAN DEILY, PAST PRESIDENT, LAKE WASHINGTON HUMAN RESOURCE ASSOCIATION
Working with SBI has provided increased capacity for the Board to focus on setting direction because now our leadership has the time to strategize on the future of a fast-changing profession.
JULIE BOSTIAN, PAST PRESIDENT, ASSOCIATION OF DONOR RELATIONS PROFESSIONALS
SBI’s technical expertise, professionalism, responsiveness, organizational strength and depth, attention to detail and support has contributed to the quality trainings offered to our members.
LORI CUMMINGS, PROFESSIONAL DEVELOPMENT CHAIR, WASHINGTON RECREATION & PARK ASSOCIATION
Having SBI’s assistance and expertise has been critical to our organization’s growing success and in meeting the needs of members to connect and share information with one another.
GINA GALLUPPI, NEWSLETTER EDITOR, ASSOCIATION OF DONOR RELATIONS PROFESSIONALS
We have loved our collaboration with SBI with their insights and strengths in marketing, financial planning and event management that have complemented our Academy committee structure and allowed us to grow in our vision and celebrate our accomplishments as we enter our 75th year and plan for growth in the next quarter-century.
LAUREN PATTON, PRESIDENT, THE AMERICAN ACADEMY OF ORAL MEDICINE
Very responsive to queries. Help with organizational issues. Knowledgeable team.
CESAR MIGLIORATI, PRESIDENT, THE AMERICAN BOARD OF ORAL MEDICINE
SBI took the management reins for our organization well into our annual conference planning cycle when our predecessor provider terminated relations unexpectedly. The SBI team hit the ground running and demonstrated superior flexibility and support to make the conference a success… and they have only built upon that success since.
MARK PATTERSON, CONFERENCE COMMITTEE CO CHAIR, INTERNATIONAL OMBUDS ASSOCIATION
For us, as a small organization of two staff members, SBI is able to increase our impact around our mission and effectively support us in the areas of finance, marketing & communication and event planning.
SHOSHANNA SUMKA, EXECUTIVE DIRECTOR, INDEPENDENT SCHOOLS EXPERIENTIAL EDUCATION NETWORK

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